Customer Advocate, Buffer Publish (2014-2019)
Supporting customers through troubleshooting and applying deep product knowledge to help educate and coach-in best practices. Assisting with forming and shaping processes within Advocacy team.
Generalist, Buffer Reply (2016)
Working in a “startup within Buffer” (after acquiring Respondly) assisting marketing through content creation, customer success in product documentation and support communication, and being the point person for sales onboarding new users.
Founder, Stemmings (2012-2016)
Creating an online publication, overseeing its creation, multiple rebrands, and curating its collection of essays about design from contributors around the world.
Copywriter, 6Wunderkinder (2013)
Working within the marketing team, crafting blog posts and in-app copy for Wunderlist, collaborating with the design team along the way to deliver clear content with meticulous visuals.
Founder, TheMacFeed (2009-2012)
Started and managed an Apple-focused publication, onboarding multiple contributors, as well as working directly with advertisers and product companies for reviews and sponsorships.